Five things I’ve learned: Ellie Stacey, Community Sponsorship volunteer, Cornwall

Ellie Stacey has been at the forefront of Community Sponsorship since its launch in 2016. A former head teacher, she played a key role in setting up Bude Refugee Support Group before moving south and joining Falmouth and Penryn Welcome Refugee Families. She also finds the time to mentor other groups in the southwest. Here Ellie shares some of her learning about volunteering and resettling a refugee family.

1. Don’t assume that accountants want to do accounting.

There are lots of professional skills and experience in the average Community Sponsorship group: teachers, health workers, accountants. While it makes sense to utilise these skills, Ellie has learned that not everyone wants volunteering to replicate their day job.
“You get people coming along who may have a professional background, but as a volunteer they want to do something completely different,” says Ellie. “So if, say, a social worker joins the group, we’ll ask them, ‘What would you like to learn now?’”
One member of Ellie’s group relishes simple, repetitive tasks that others might find boring. As for Ellie, “I personally like cleaning other people’s houses – but I hate cleaning my own!”

2. When you’ve found a house, be sure to give your landlord critical distance.

The first refugee family welcomed to Bude initially lived in a three-bedroom flat belonging to a member of the Community Sponsorship group, who lived in the flat below. She decided to rent her property though an estate agent.
“This lady from our group offering her flat was fantastic. But living downstairs from your tenants isn’t always easy,” says Ellie. “Using the estate agent was helpful because it meant she had some distance. That’s been a real learning point that I’ve shared with other groups. Ideally the landlord shouldn’t get too closely involved in the resettlement, or define their role very clearly, because they need distance and perspective.”

3. Interpreters are easier to find than you might think.

Bude isn’t the most diverse of towns, so Ellie wasn’t too hopeful about finding interpreters to support the refugee family. But she needn’t have worried.
Through an organisation called Devon and Cornwall Refugee Support in Plymouth, the Bude group connected with an English teacher who also happened to be an interpreter. That person had friends and family members who spoke Arabic too. “We also discovered that the owner of the Indian restaurant in Bude spoke Arabic, because he approached us and offered to help,” says Ellie. “So that was a really useful connection.”